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Operational intelligence : ウィキペディア英語版 | Operational intelligence
Operational intelligence (OI) is a category of real-time dynamic, business analytics that delivers visibility and insight into data, streaming events and business operations. Operational Intelligence solutions run queries against streaming data feeds and event data to deliver real-time analytic results as operational instructions.〔(Glossary on OperationalIntelligence.com )〕 Operational Intelligence provides organizations the ability to make decisions and immediately act on these analytic insights, through manual or automated actions. ==Purpose== The purpose of OI is to monitor business activities and identify and detect situations relating to inefficiencies, opportunities, and threats and provide operational solutions. Some definitions define operational intelligence an event-centric approach to delivering information that empowers people to make better decisions. In addition, these metrics act as the starting point for further analysis (drilling down into details, performing root cause analysis — tying anomalies to specific transactions and of the business activity). Sophisticated OI systems also provide the ability to associate metadata with metrics, process steps, channels, etc. With this, it becomes easy to get related information, e.g., "retrieve the contact information of the person that manages the application that executed the step in the business transaction that took 60% more time than the norm," or "view the acceptance/rejection trend for the customer who was denied approval in this transaction," or "Launch the application that this process step interacted with."
抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Operational intelligence」の詳細全文を読む
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